Our Customers
These quotes come from several long time and first year users of Hayes Software products, including textbook coordinators, administrative staff, and district personnel.
If you would like to send us a quote or a comment about any of our products, please send us your thoughts.
"I am writing to you about the success we have experienced at Bryan High School since they have been using TIP. I have been a happy user of the TIP district version for the past eleven years. TIP has helped me to make great improvements in managing the textbooks for Bryan ISD, a district of approximately 14,000 students. I tried unsuccessfully to convince the secondary campuses in my district that the campus version would help them to recoup some of their lost textbooks or bring in more payments for lost books. They just didn't want to spend the money. Then our district experienced an audit from the TEA (Texas Education Agency) for our textbook inventory. This was at the end of the 1995 school year. Our district ended up paying the state $42,000 for our unaccounted for textbooks.
This audit caused our district to take a different approach on textbook management. The administration let the campuses know that they would be responsible for their losses instead of the district absorbing the losses. Once these new expectations were made known, then the campuses came looking for a way to reduce their losses through a program for tracking their textbooks.
Then all three middle schools and the high school came on board by purchasing the TIP campus version and using bar coding for their textbooks. The district had been spending $20,000 to $40,000 each year to replace books for the schools.
Since we have been using the TIP campus program for our secondary campuses, our losses have dropped drastically. All of our middle schools at the end of the 2001/2002 school year, kept their losses under $500, and Bryan High School has done such a great job of recovering lost textbooks and receiving payments for books that this year they have not had to spend any money for replacing textbooks. The campuses have nothing but praise for the TIP program and now they can see that TIP has more than paid for itself and reduced their losses considerable. At the end of the 2001/2002 school year, our district losses for (19) campuses was only $5,165.26. TIP has certainly played a big part in helping our district save thousands of dollars on the replacement of textbooks. Thanks for making textbook management easier for everyone.
Sincerely,
Cathy Conger "We have been using the TIP program for about 5 years and it has cut our textbook losses tremendously. It is very user friendly. All of our teachers and principals are very excited about using the bar coding system. It has made the job of the teachers a lot easier. They are so impressed that they don't have to keep up with the textbook numbers and are able to find out from us immediately what book a particular student is using. All of our students have their books already issued to them on the first day of school. They are able to start "learning" from day one. Your technical staff is also very supportive and always willing to listen to our problems no matter how minor."
"TIP, along with the always courteous Tech Support [staff], make the job of textbook coordinator pleasant. I inherited a [situation] where we paid [the district] $13,000, $12,000 and $27,000 the previous three years. Using TIP. assisted Richland High School in saving a huge sum of money. This was the first year that we did not owe for books - instead we received $4,191.00 from [the district] for overpayment."
"Your program saved my sanity when I was thrown into the textbook game. Thanks a heap!"
"[TIP] is great! It saves me a lot of time. I get immediate help and answers each time I call. I liked [the user manual] before, I love it now. The organization is super and the little 'icons' are so helpful."
"Each time I call for technical assistance I get it quickly and accurately."
"I just wanted to let you know the Debbie and Shawn are the BEST! I know they are so busy this time of year...but they are always so pleasant and helpful when I call. If I have to leave a message...they return the call very quickly!"
"TIP has made the task of tracking the textbooks on our campus much more efficient, accurate and easier."
"This is the first year that I have used TIP. I am delighted to have made the choice. It has simplified my work and made my counts 100% accurate. Thank you for a great product."
"The software is very helpful. I can't imagine doing inventory without it."
"I just upgraded to the 10.1 and this is amazing. As I find out who a book belongs to, "Find a Book", I can also return it to storage. I have been going back and forth and having to remember numbers or names and this has just taken all of that frustration out. There are other things I have been exploring through this 10.1 upgrade and this is truly great. I can not wait, but I must, to see what the next upgrade has to offer and to continue exploring to find out what else this upgrade can do. Thank you IT team."
"TIP is a great tool and system to help schools with textbook distribution and accounting. Mayde Creek High School has been using the TIP system for over five years. We distribute textbooks straight to our students (3200 students receive all books in four days) and pick up the books from the students at the end of the school year. TIP gives us a system to track books, keep up with lost or damaged books, and the ability to notify withdrawing students/parents of textbooks they still are responsible for. TIP has helped us lower our lost textbook bill to less than $5,000 per year. On top of a great product, Hayes has great support for all their software. Thanks for all your help and support!!!"
"This is the best program I have ever used on the computer!!!! -Period - not just textbooks. I appreciate the programmers that came up with it. Also, I appreciate how wonderful you are in quick responses back to those of us that have a problem. Thanks." - Textbooks, Memorial Pkwy JH.
"A great way to keep a paper trail of transfers.. We appreciate the helpfulness of [your technical support] . We installed the program on my computer without any help from another source. We followed the manual and illustrations."
"This program has saved me hours of hard work. It has shown the central administration it is possible to keep up with all textbooks."
"Thanks for all your help. The USER FRIENDLY instructions and website are great. Thank you for making it so easy."
"I'm especially happy with the Service. Whenever I call with a problem, my questions are answered and explained thoroughly."
Library Supervisor/Textbook Coordinator
Bryan ISD"