Hayes Software Systems
Contact Support  |  1-800-495-5993
Home > Customer Care Form

Customer Care Form

Welcome to the Hayes Software Systems Customer Care Form. Use this form to submit technical support issues, request new features or suggest modifications to existing features. Suspected defects in Hayes Software Systems' products may also be reported using this form.

Note: If you need immediate technical support, please call 800-495-5993.

* Required Fields
*Full Name *Title
*Location Name *Email


*This is a:        

*Software Product Name:         Other:

Hardware Product Name:          Other:

Version You Use:         Demo

*Please enter your technical support issue, feature request or defect report here. If you are reporting a defect, please include steps to reproduce the issue as well as error messages experienced in the product.

TERMS AND CONDITIONS
Any feature request submitted shall be deemed to be non-confidential. Hayes Software Systems shall be free to use submitted information in any way.

We read each and every message. Personal responses may not be sent for feature requests. If submitting a defect or technical support issue, a customer support specialist will contact you between 8:00AM & 6:00PM CST, Monday - Friday. You can expect a response to your technical support issue within 12 to 24 hours, in most cases sooner.

Submitting a feature request does not guarantee its incorporation into the next or any future product release. Requests are prioritized based the number of similar requests received and other programatic factors. Your comments, suggestions, and ideas for improvements are very important to us. We appreciate your taking the time to send us this information. Thank you!



Sales: 1-800-749-5086  |  Support: 1-800-495-5993  |  © 2006 Hayes Software Systems  |  Sitemap