ICYMI: District-Wide Take Home… Now What?

On, August 25th, Hayes Software Systems partnered with CDW-G on a virtual webinar for CASBO.  
School administrators and business leaders from the state of California gathered via Zoom to discuss processes for staff and student device distribution and easy help desk ticket submission. The conversation centered around on managing assets through their entire lifecycle, forecasting upcoming tech refreshes, and sanitizing learning devices before reaching the hands of staff and students. 
writing notes in journal at computer desk

The conversation was led by Hayes’ very own California regional account managers, Tim Brown, Kristin Burroughs, and Patrick Nguyen. These experts have worked with schools of many different sizes across California, helping school districts to tackle unique needs.  

While uncertainty is still lingering and devices are continuously moving, the school districts who joined us are pivoting quickly, adopting best practices to mitigate loss and ensure the safety of staff and students.  

“We’re a newer customer, and we came on right as we were distributing technology in the spring… We have been reaping the benefits of having TIPWeb-IT and GetHelp ready to go for this summer distribution,” says Michael Carter, Network Administrator at San Bernardino County Superintendent of Schools.  

“One of the things that really helped us out quite a bit was establishing and documenting processes and procedures, roles and responsibilities for different departments and stakeholders in our organization…. The documentation about what people needed to do, how to do it, how to issue and collect was part of our implementation to make sure we understood the backwards and forwards of the processes that we needed to have in place.”  

TIPWeb-IT coupled with GetHelp allows school districts to safely distribute and support learning devices, whether schools are virtual, hybrid, or both. If you missed the webinar, don’t worry! We recorded it so that you could still tune in. Check it out!

For 30 years, Hayes has empowered school administrators to make confident, data-driven decisions with inventory products and services built for the unique needs of K-12. Hayes Software is used in over 9,000 schools, including 35 of the largest 100 districts in the country. Just like you, we’re focused on supporting students and staff in a new and continuously changing learning environment. We’re all pivoting right now to make sure districts have the tools they need for take-home, collection, device planning, and remote access to be possible. 

Learn more about how you can support a safe reopening effort this academic year by contacting us today!  

About CDW-G 

CDW Government LLC (CDW-G) is a leading multi-brand technology solutions provider to education, business, government and healthcare organizations in the U.S., United Kingdom and Canada. Education has seen a dramatic shift in recent decades, and CDW-G is proud of its role in reshaping education through technology. CDW-G’s team — which includes many former K–12 teachers and administrators — has spent more than 30 years helping schools and districts use the latest and greatest solutions to drive student engagement and learning outcomes. Whether it’s configuring and deploying one-to-one devices, modernizing networking infrastructure to power classroom mobility, or designing a cloud-based disaster recovery plan, CDW-G goes above and beyond to support its customers. 


About CASBO 

The California Association of School Business Officials (CASBO) is the premier resource for professional development and business best practices for California’s school business leaders. CASBO is dedicated to promoting excellence and professionalism in all aspects of school business. Founded in 1928, CASBO serves more than 24,000 members by providing certifications and training, promoting business best practices and creating opportunities for professional collaboration. 

Read More